infos

admin@lovethosegifts.com

SHIPPING METHODS

Our standard shipping is UPS Ground

US SHIPPING/HANDLING RATES

UPS charges are automatically calculated according to the schedule provide by UPS that considers zone, girth and weight. Our calculator is updated by UPS as rates change. We do not take phone orders at this time.

PAYMENT OPTIONS

You may choose any of the following options: PayPal,Major Credit Cards – Visa, MasterCard, and Discover. Our store uses SSL encryption so you may be assured that your information is secure. CISP Compliance: Yahoo! Merchant Solutions is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.

RETURNS

We stand behind the products we sell. We carry only quality products from reputable firms that meet our standards. We are sure you will be happy with your purchases and guarantee that each item is as described and pictured.

Items must be returned within 15 days of receipt, in their original packaging and in resaleable condition. Email to customerservice@lovethosegifts.com for correct return address. Do not return to the address on the package. Packages are shipped from several locations. A re-stocking fee of 15% will be charged for all returned items. If package arrives damaged, hold merchandise in original packaging. Notify UPS immediately, who will inspect the package and return it to us at no expense to you. In the unlikely event of a defective item, it may be returned for repair or replacement only, no re-stocking charges apply for damaged goods. All shipping costs must be prepaid. Ship parcel post or FedEx or UPS Ground. However, you must notify us prior to return, to get an RA number and the correct shipping address.

Bookmark us and check back with us often!

We are often adding new products and product lines, and will notify you by email occasionally, about our new lines before they are advertised, and special Customer Only Sales. (You can opt out at any time). If you have any product questions or wish to inquire about a product’s availability, please email us at: customerservice@lovethosegifts.com